OLGA LUKINOVA
Digital Etiquette. Business Writing.
Digital Communications
Digital Communications
OLGA LUKINOVA
Digital Etiquette.
Business Writing.
Digital Communications
Business Writing.
Digital Communications
Olga Lukinova
Expert in digital communications, digital etiquette, and business writing. Author of the only book on digital etiquette in Russia — "Digital Etiquette: How to Not Get on Each Other’s Nerves on the Internet" (Eksmo Publishing House). Creator of Telegram channels "Digital Etiquette" ("Цифровой этикет") and "Digital Wellbeing" ("Digital благополучие").
Olga has been teaching Digital Communications and Social Media Marketing in RANEPA since 2013.
She is the author of workshops and educational programs on digital communications, business writing, digital etiquette, personal brand, digital reputation, and digital wellbeing.
MA in Cultural Management (University of Manchester, UK).
Olga has been teaching Digital Communications and Social Media Marketing in RANEPA since 2013.
She is the author of workshops and educational programs on digital communications, business writing, digital etiquette, personal brand, digital reputation, and digital wellbeing.
MA in Cultural Management (University of Manchester, UK).
Olga Lukinova
Expert in digital communications, digital etiquette, and business writing. Author of the only book on digital etiquette in Russia — "Digital Etiquette: How to Not Get on Each Other’s Nerves on the Internet" (Eksmo Publishing House). Creator of Telegram channels "Digital Etiquette" ("Цифровой этикет") and "Digital Wellbeing" ("Digital благополучие").
Olga has been teaching Digital Communications and Social Media Marketing in RANEPA since 2013.
She is the author of workshops and educational programs on digital communications, business writing, digital etiquette, personal brand, digital reputation, and digital wellbeing.
MA in Cultural Management (University of Manchester, UK).
Olga has been teaching Digital Communications and Social Media Marketing in RANEPA since 2013.
She is the author of workshops and educational programs on digital communications, business writing, digital etiquette, personal brand, digital reputation, and digital wellbeing.
MA in Cultural Management (University of Manchester, UK).
I teach ethical and effective communication in digital
People reach out to me when they want to make communication in the digital environment more effective. This objective usually forms when someone discovers that correspondence and meetings take too much time, yet they fail to bring the desired result.
I can:
I can:
- teach employees the rules of digital etiquette and digital hygiene as well as the basics of business writing;
- provide tools for working with difficult letters (cold offers, reminders about oneself, rejections, criticism, or response to criticism);
- help establish hybrid communications in a team.
Lectures, trainings, workshops
Each educational program is developed for specific needs and audiences. It can be a short lecture, an interactive course with practical assignments, or an entire marathon within a corporate platform.
Lectures, trainings, workshops
Each educational program is developed for specific needs and audiences. It can be a short lecture, an interactive course with practical assignments, or an entire marathon within a corporate platform.
💬 Digital etiquette
How to communicate effectively, politely, and ethically on the internet. What communication rules one must follow to always remain a desirable interlocutor and to look professional.
✉️ Business writing
How to write letters that achieve their goals. How to communicate with clients, partners, and colleagues. How to write "uncomfortable" letters, in which you need to reject someone, express criticism, or respond to a negative comment.
📱 Digital wellbeing
How to optimize one’s presence in digital and use digital tools for work and leisure effectively? How to use "digital detox" techniques to improve the quality of life?
💻 Artificial Intelligence
How to save time and improve messages, avoiding risks and save reputation? How to recognize generated texts, how to use prompts and apply the principles of "AI politeness"?
🎤 Digital reputation
How is digital reputation formed? How does it affect the employees' career growth and the employer’s brand? How to manage digital reputation?
Corporate clients
These are companies, with whom we’ve already conducted training sessions on the subject of digital communications.
Book on digital etiquette
It comprises basic knowledge about digital etiquette that helps make our communication in the digital environment more transparent, convenient, ethical, and effective.
The book contains a number of recommendations for communication in messengers, e-mail, cloud storages, and social media.
It’s the only book on digital etiquette in Russia.
The book contains a number of recommendations for communication in messengers, e-mail, cloud storages, and social media.
It’s the only book on digital etiquette in Russia.
It comprises basic knowledge about digital etiquette that helps make our communication in the digital environment more transparent, convenient, ethical, and effective.
The book contains a number of recommendations for communication in messengers, e-mail, cloud storages, and social media.
It’s the only book on digital etiquette in Russia.
The book contains a number of recommendations for communication in messengers, e-mail, cloud storages, and social media.
It’s the only book on digital etiquette in Russia.
YouTube channel
In my lectures, I draw upon numerous studies and the latest data from Russian and international sources. That is why I read several books on digital communication per week and talk about the most interesting of them on my YouTube channel.
Media commentary
Interviews, articles, commentary on digital etiquette and digital communications.
Media commentary
Interviews, articles, commentary on digital etiquette and digital communications.
Contacts
If you’d like to organize training for your employees, hold a public event on digital communications, get advice, or propose a collaboration, you can reach me on Telegram or via e-mail.
E-mail: looking.over.smm@gmail.com
Telegram: t.me/looking_over
E-mail: looking.over.smm@gmail.com
Telegram: t.me/looking_over
Contacts
If you’d like to organize training for your employees, hold a public event on digital communications, get advice, or propose a collaboration, you can reach me on Telegram or via e-mail.
E-mail: looking.over.smm@gmail.com
Telegram: t.me/looking_over
E-mail: looking.over.smm@gmail.com
Telegram: t.me/looking_over